FAQ
Q: What do I do if something happens to the campervan or motorhome?
A: In the unlikely event that you will experience a mechanical or operational problem with your vehicle, assistance is right at hand with AA Roadside assist. This is a 24-hour roadside assistance service and you can contact them by calling Free phone 0800 500 222 or *222 from your mobile phone.
Q: How old do you have to be to hire a Cruisy Camper Campervan or Motohome ?
A: Drivers must be over the age of 21 and hold a full New Zealand or International driver's license to rent a camper van.
Q: We are arriving from over seas and would like to pre book a shuttle, who do we contact ?
A:Cruisy Campers recommend a local shuttle service that will pick you up and drop you off door to door, any time day or night, from any airport in the north island. They also do special coach tours. They can be contacted by email http://www.luxuryshuttles.co.nz/or phone them on 0800454678 or fax 075749616
Q: What time can we pick up the Campervan or Motorhome and drop it off ?
A: You can pick the van up from 8.30am and drop it by 10am on your end day(or as late as 4pm by prior arrangement)
Q:How do we pay for the hire/rental of the campervan or motorhome ? and when do we pay ?
A:The Deposit of 20% is due when making your booking. The Balance is due before you depart. You can pay by Cash, Internet Banking,or Credit Card.
Q: How much is the bond ? and how do we pay ?
A: The bond is $1200 and we will take a credit card impression before your hire commences. |
